call archiving

Things To Do When You Capture Voice Calls In Your Business

Even though enterprise text messaging is currently considered to be the fastest growing trend in enterprise mobile communications, there is no denying the fact that a great number of employees still use voice calls to communicate with customers and their colleagues. Due to this, companies that have allowed their employees to use their smartphones and …

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How To Choose The Right Call Archiving Solution To Use In Your Business

Choosing and implementing the right call archiving solution is a critical step to comply with MiFID II archiving requirements. But with so many vendors to choose from these days, choosing the right solution to ensure you stay compliant can be a daunting task. The following are some of the core capabilities that you should look …

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