capture voice calls

A Look At The Financial Industry Best-Practices For Voice Call Recording

Financial organizations are not only under pressure from regulatory  authorities to put in place effective  policies and systems for mitigating cybersecurity risks and potential breaches, but they also have other core competencies that they are supposed to meet. They are supposed to capture voice calls that are business-related and archive them in order to stay …

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Things To Do When You Capture Voice Calls In Your Business

Even though enterprise text messaging is currently considered to be the fastest growing trend in enterprise mobile communications, there is no denying the fact that a great number of employees still use voice calls to communicate with customers and their colleagues. Due to this, companies that have allowed their employees to use their smartphones and …

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A Look At The Financial Industry Best Practices For Voice Call Recording

Apart from the pressure that financial service firms have from regulatory authorities to put in place effective policies and systems for mitigating cybersecurity risks as well as potential breaches, they have other core compliance obligations that they are supposed to meet. These firms are supposed to archive text messages and capture voice calls that are …

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